Returns & Exchanges
At Armans Fine Jewellery, we take pride in our exquisite craftsmanship and want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a 14-day return policy for a full refund or exchange on all non-customized pieces.
Return Process
- 1.Initiate Your Request
Contact our boutique concierge via email or phone within 14 days of receiving your item to obtain a Return Authorization Number.
- 2.Package Your Jewellery
Place the item in its original Armans signature packaging along with the diamond certificate, valuation papers, and all original documentation.
- 3.Secure Shipping
Affix the provided prepaid shipping label to your package and drop it off at an authorized courier location, ensuring the parcel is fully insured during transit.
- 4.Inspection and Refund
Once our master jewellers verify the condition and authenticity of the piece, your refund will be processed to your original payment method within 7 business days.